Skip to main content
throughline
Benefits, school and Medicaid letters

The clear line through a lifetime of care.

Social Security writes again at 18. Medicaid writes every year. The school district writes before every IEP meeting. With Throughline you know what each letter asks of you, by when, and which office decides.

Read a Sample Letter
DecodedSSA notice

Age-18 Disability Redetermination

What it is
Social Security is re-checking SSI under the adult rules now that Mateo is 18.
What it asks
Return the enclosed forms and recent medical records before the reply date.
Who handles it
Social Security Administration
Reply by June 30, 2026confirm with the office
A young woman with Down syndrome beams holding an achievement certificate, embraced by her proud mother.

The paperwork Throughline reads

  • SSA
  • Medicaid
  • IEP / School
  • ABLE
  • Guardianship
  • HCBS Waivers

One letter, read three ways.

Paste the letter exactly as it arrived. Throughline names what it is, then explains what it means and what it asks of you, written at about an eighth-grade reading level. A word like redetermination comes with its meaning beside it.

Walk Through the Sample
Mateo Rivera · workspaceDecoded
What it is
A required review. Social Security re-checks SSI eligibility under the adult rules once a young person turns 18.
What it means
The childhood decision doesn't carry over. The adult test is a different one, and the outcome can go either way.
What it asks of you
Return the enclosed forms and recent medical records by the reply date so payments aren't interrupted.
A mother holds her teenage son close on the couch; both have their eyes closed, smiling.
Turning 18 shouldn't mean starting the system over.

At 18, Social Security reviews SSI again, this time under the rules for adults. Throughline names the review when the letter arrives, explains what the adult test looks at, and walks the next step with you.

For everyone holding the binder.

One workspace the whole circle shares. Inviting someone is always free, so the paperwork never sits with one person.

  • Parents and Guardians

    You've been the translator for years. Throughline does the first read, so your energy goes to the decision.

  • Self-Advocates

    It's your life and your mail. Every explanation is written to you, not about you, and ends at the office that decides.

  • Family and Helpers

    A sibling, a grandparent, a trusted friend. Invite the whole circle, so no one person carries it alone.

See the Sample Family

Three sample letters, decoded

Turning 18 reopens a decision you thought was settled.

A mother walks beside her adult son toward an office building, her hand on his shoulder.Age-18 review
1 / 3 · Age-18 review

Sample · decoded

Document
SSA · Age-18 Disability Redetermination
What it is
A required re-check of SSI under the adult disability rules.
What it asks
Return the enclosed forms and recent medical records.
Who handles it
Social Security Administration
Deadline
Reply by June 30, 2026 · read from the letter

Start with one document.

You don't need an account, a plan or the right words. Bring one letter and see what it asks of you and which office handles it.

Start FreeSee the Sample Family