Built so it can't guess.
When a benefit, a renewal or your child's eligibility is on the line, a confident wrong answer is worse than no answer. So Throughline drops any number it can't trace to your letter.
Traced to the Page
Throughline takes only what is printed on your document, and every value carries a pointer to the line it came from. One check runs on all of them. A value that can't be traced to the page is dropped, and in its place you see a note to confirm it with the office that sent the letter. An automated test tries to make the engine invent a number and confirms it can't.
We explain, we never advise
Throughline is not a law firm, a benefits-planning service, or a financial advisor. It will not tell you what to do, decide who qualifies, or draft a legal document. Only the Social Security Administration, your state Medicaid office, or the school district can decide eligibility. We explain what your documents say and route you to the exact office that handles it. We name the door. We never claim the key.
A sourced rules library
The deadlines and amounts we show come from a library of 62 rules, each keyed to a jurisdiction and year and carrying its source and an “as of” date. SSI limits, Medicaid income thresholds and filing windows change every year and vary by state, so every one is flagged for you to confirm with the office named on it.
This library is a starting point under review. Treat every date and amount as a prompt to check with the office, above all for state Medicaid and waiver rules.
Accessible and calm, on purpose.
The people reading this are tired caregivers, and self-advocates who may use a screen reader, a keyboard or extra time. So accessibility is a requirement here, and we hold ourselves to WCAG 2.2 AA.
1.4.3 · AA
Contrast (minimum)
1.4.11 · AA
Non-text contrast
2.1.1 · A
Keyboard
2.4.1 · A
Bypass blocks
2.4.7 · AA
Focus visible
2.4.11 · AA
Focus not obscured (minimum)
2.5.8 · AA
Target size (minimum)
3.1.5 · AAA
Reading level
3.3.1 · A
Error identification
3.3.2 · A
Labels or instructions
4.1.2 · A
Name, role, value
2.3.3 · AAA
Animation from interactions